INDICATOR: 103-2: “Waste & Circular Economy”
For every material topic include policies, commitments, goals & targets, responsibilities, resources,
grievance mechanisms, specific actions (processes, projects, programs and initiatives).
Complaints mechanisms according to company procedure A3.0039.00 in the section “Reporting and investigation of health, safety and environmental incidents” are clearly identified, as well as the process of recording, reporting, evaluating, monitoring and controlling health, safety and environmental incidents.
EKO=B, DIAXON=C, HPC=D,
EKO SERBIA=Ε, EKO BULGARIA=F, JP-MONTENEGRO=G, CALYPSO=H, ASPROFOS=Ι)
|Total number of complaints for environmental incidents archived under official procedure in 2018||2||0||0||_||_||All complaints were reported in 2018 and resolved within the same year on the basis of the formal resolution process, including the social partners who expressed their opinion through articles or press releases.|
|Number of complaints resolved in 2018||2||0||0||_||_|
|Number of complaints filed before 2018 and resolved in 2018||0||0||0||_|