Continuous Operation & Preparedness
for Emergency Situations
Why is it material?
Immediate response to emergencies, continuity of business operations and/or immediate return to normal operation effectively limits potential incidents related to employees, the local community, the environment, the company’s reputation and its finances. Preparedness for uninterrupted operation is linked to the company’s sustainability.
The Group has developed a Corporate Crisis Management and Business Continuity Plan with clearly defined roles and responsibilities interconnected to each facility’s emergency plan. Plans include response strategies to handle possible scenarios related to internal and external emergencies.
There are also procedures for:
Internal and external communications, including periodic tests for emergency calls.
Access to staff resources and equipment.
Access to basic information (e.g. MSDS, plans, etc.).
Communication with other companies and emergency response bodies including compatibility and plan integration, when and if required.
Managing third party support.
Along with the emergency procedures, Crisis Management and Operational Continuity Plans are linked to the Group’s respective emergency plans and guidelines to restore operation.
Procedures and Plans are reviewed annually to test the response capability in relation to the original design as well as the readiness/effectiveness of resources, infrastructure and equipment.
Any comments/suggestions resulting from the drill reviews and incident analysis are recorded, monitored and resolved and the plans are revised accordingly.
Our goal is the continuous operation of our facilities, and when this is not possible, to immediately respond to emergencies in order to limit and effectively manage potential impacts as well as assure resources to implement the above.
Each facility, and the Group in general, has developed contingency plans for immediate implementation that are continuously updated according to national legislation, international codes and the results of training drills performed periodically or in emergencies.
ZERO major accidents or environmental incidents with significant impacts
45 emergency response drills in cooperation with the Authorities
Technology support to improve/develop critical safety systems and emergency plans
Annual drills conducted for emergency situations (Seveso or marine pollution response exercises) at each facility in cooperation with the local authorities.
Managing emergencies (e.g. Major Accidents Hazards or/and Environmental Incidents of significant impact), is the Group’s highest priority and this is reflected in its performance, since the goal for zero Major Accidents and Environmental Incidents with significant impact was achieved once again in 2018.
We manage all incidents as likely to lead to Major Industrial Accidents and Environmental Incidents of significant impact, which could damage the company’s reputation or finances. Emergency plans (such as fires/marine pollution response/malicious acts etc.) are examined and reviewed annually with the aim of continuous improvement. These plans are closely linked to the Operational Safety Management System, which constitutes the operating and management framework for the integrity of all systems and processes.
There are mutual assistance – cooperation protocols with neighboring companies as well as other refineries to manage emergencies more effectively.
In order to reinforce existing collaboration with other responsible state authorities, but also exchange experience and technical expertise, special training is carried out on an annual basis on site, in terms of field and facility exercises and drills, but also with external entities (Falck Risk Management), in which active members from each local fire brigade, Special Disaster Units as well as the Firefighting Academy, participate.
Continuous upgrading of firefighting equipment and infrastructures/facilities to support activities required to deal with emergencies. These include systems that warn, update, communicate, restrict, protect personnel, security, etc., depending on the type of emergency and their compatibility with the corresponding external entities/Authorities’ resources.
Periodic independent assessment (e.g. inspection by an external consultant) regarding fire protection, risks mitigation means and implementation of the recommendations/proposals.
Improvement of strategies and emergencies’ response time, if deemed necessary resulting from the drills.
Χρησιμοποιούμε cookies για να κάνουμε καλύτερη την εμπειρία σας στο site μας και να διασφαλιστεί
η αποτελέσματική λειτουργία της ιστοσελίδας μας. Επιλέγοντας "Αποδοχή" παρέχετε την
συγκατάθεσή σας για την χρήση cookies, σύμφωνα με την πολιτική μας.
HELLENIC PETROLEUM SA (hereinafter the “Company”), pays special attention to protect the Privacy of the Company’s website users. The purpose of this Policy is to provide information regarding Cookies used by the Company each time you visit our website.
We consider very important for you to know what are the cookies we use, and for what reasons we use them, at our website. The purpose of this Policy is to provide information regarding Cookies used by the Company each time you visit our website, to protect you and to make your experience during browsing our website even better.
Also, cookies are used in order to analyze how visitors use our website, how they browse within or if they face any problem that requires our corrective actions. All information collected by the cookies used are anonymous and are used only for the improvement of the structure and the content of the website.
Cookies are small data files (small bit texts), that are stored on your computer or on other devices (smartphones, tablets) when you browse the website. Cookies cause no harm neither at your computer nor at the files stored. Without these, your personal preferences would be impossible to be stored, so each time you accessed a website, would be like accessing it from the beginning. Cookies are completely safe and do not store e-mail addresses or phone numbers.
What kind of Cookies we use
Like most of the websites, HELLENIC PETROLEUM SA’s website utilizes Cookies in order to improve usage performance and browsing experience. At the tabs we analyze all 4 categories of cookies we use.
Using of Cookies
In the table below we provide detailed information about all Cookies that are stored in your device during your visit/browsing to our website. By visiting and using this website, you consent and accept the use/storage of Cookies on your devise for the purposes that are listed in the table below.
Saves the user’s preference for font size for a more comfortable reading experience.
Performance / Statistics
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Performance / Statistics
Used by Google Analytics to throttle request rate
Performance / Statistics
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
Information about Cookies
For more information about Cookies, how to use them as well as how they apply to the use of your personal information, please visit www.aboutcookies.org.
Other information that we collect
IP address is a unique number used by devices to identify and consult each other on a computer network using the Internet Protocol Standard. The IP address is a number that is assigned to your device (PC, tablet, smartphone) each time you access the internet to communicate with other devices. The IP address can also be recognized by your internet provider.
During your visit, the website records the IP for security reasons and for preventing malicious actions. In addition, IP addresses are collected in order to analyze the website’s performance and optimize it by offering a more user-friendly and functional experience to you.
This information is necessary for the proper operation of the website and the user cannot deactivate them.
Necessary Cookies / Functional
Absolutely necessary cookies are essential for the proper functioning of this website. They allow you to browse and use its functions. They are activated automatically when you visit this site.
Performance / Statistics Cookies (Google Analytics) Recommended
Statistics Cookies help us, as website owners, understand how visitors interact with the pages of this site, collecting, anonymously, information in Google Analytics.