Number of process safety events, per business activity.
Since 2015, the Holistic Safety System has been implemented in all three refineries, which currently oversees the review of safety procedures, leadership seminars for Heads of Divisions and Departments, engineers, coordinators and foremen, and initiatives/campaigns on issues concerning good practices. In addition, all facilities are inspected by foreign experts.
Major PSE incidents during 2018 mainly concern three main categories, such as leakages due to the corrosion of equipment-pipelines, due to process violations and unit malfunctions. The corrective actions taken to deal with them and avoid their recurrence included improving personnel safety training (which is also being implemented with the appointment of engineers as focal points on safety issues), a reinforced safety inspection program for equipment, as well as a new procedure named “Reporting and Investigation of Safety and Environmental Incidents”, ΕSO Α3.0036.00, according to which the investigation of safety incidents is carried out more quickly and in depth with the “why-tree” methodology.