INDICATOR: 410-1

All of the Group’s security personnel (Group Security Division) are certified from the Security Studies Centre and the National Organization for the Certification of Qualifications & Vocational Guidance as qualified security personnel, and are properly trained in this respect. The certification process included a special topic concerning human rights and related issues. The other training received by security staff was Detection of Counterfeit Documents, X-RAY Training, Detecting and Checking Suspicious Items, Managing Suspicious packages – Objects & Trapped Vehicle Management,  Training in Case of Carrying a Concealed Weapon, Training for the Protection of Persons and Vulnerable Objects, Training for Quick and Safe Driving, Training for Phone Threats, ISPS Personnel Training, Political Planning of Emergency Situations (PPES) and Fire Exercises (correct use of the fire extinguisher).

Security guards are constantly informed about the company’s security procedures and any changes that affect them (100%).